Mazda 5 Year Roadside

We’ve got you covered.

Mazda Premium Roadside Assistance

Mazda Premium Roadside Assistance is now included with the purchase of all new Mazda vehicles on or after April 1st 2019. Whether it’s a flat battery, locked-in keys, accident support and flat or damaged tyres, we’ve got you covered, day or night, city or country. With Mazda Premium Roadside Assistance, help is always there when you need it.

To access your Roadside Assistance simply visit the Mazda Australia Roadside Portal or call 1800 034 411.
For more information about Mazda Premium Roadside Assistance, please read the full Terms and Conditions.


Roadside Assistance Portal

To access your Roadside assistance, simply visit the Mazda Australia Roadside Portal

Go to Portal

What’s included



Flat Batteries

If there’s a battery problem, we’ll test, jump start or coordinate a replacement.


Emergency Fuel

If your fuel runs out, we’ll provide you with enough to get to the nearest petrol station.


Flat tyres

If you have a flat tyre, we’ll replace it with your spare, or if need be transport you to a repair facility.


Lost Or Locked Keys

If you’ve lost or locked your keys, we’ll attempt a retrieve, arrange a replacement or transport your vehicle to an authorised repairer.



If you’ve broken down, we’ll transport your vehicle to the nearest Mazda Dealership or a designated location within 50km.


Accident Coordination

Following an accident, we’ll coordinate towing, provide advice and if required coordinate alterative transport.


Bogged Vehicle

We’ll recover bogged vehicles when the conditions are safe. If specialist equipment is required, additional costs will be incurred.


Urgent Message Relay

Following a breakdown or accident, we’ll relay urgent messages to your family, friends or associates.



If your vehicle has broken down and must be transported to the nearest authorised repairer, we’ll provide up to $110 for a taxi.


Mazda Insurance

If you love the feeling of Zoom-Zoom, make sure it’s protected by the people who inspired it. To purchase any of the Mazda Insurance Plans below, please contact us or call 1300 746 815.



Plans to suit you

Choose from a variety of covers designed exclusively for Mazda drivers.


Certified Experts

Nobody knows your Mazda better than our specialist team of technicians.


Genuine Parts

Keep your Zoom-Zoom alive with the parts and panels that created it in the first place.


Choose your insurance plan

Top-notch protection for premium peace of mind.

Read More

Roadside assistance & insurance faqs

Can I purchase Mazda Roadside Assistance?

Yes, Mazda Roadside Assistance is available for purchase – check your eligibility and read the full Terms and Conditions.

What if have an existing roadside assistance policy?

If you have an existing Roadside Assistance Policy you are still covered 24/7, Australia wide.

For any queries on your policy please contact our dedicated team on 1800 034 411.

Does Mazda offer vehicle insurance?

Yes, we offer a range of plans designed exclusively for Mazda drivers. Please see our Insurance Plans above.

What should I do if my Mazda breaks down?

In the unlikely event that your vehicle breaks down, we recommend contacting our Service Department immediately.

If you have Mazda Roadside Assistance, simply call 1800 034 411 at any time to access your service.

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Contact Details

Vehicle Information